Shipping & Returns

 

Terms and Conditions

 

1. Introduction

 

Welcome to MACSEL SHOP, the online store operated by MACSEL SHOP. By using our website and/or making a purchase, you agree to be bound by these Terms and Conditions.
 

2. Shipping

 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

3. Address Changes

 

If you need to change your shipping address, please notify us via email at service@macselshop.com as soon as possible. If your order has already shipped, we will try to accommodate changes, but we cannot guarantee it.

 

4. Delivery Times

 

We strive to deliver your orders within the estimated timeframe. However, sometimes delays may occur. If your order takes longer than expected to arrive, we will notify you via email and work with you to resolve the issue.
 

 

5. Damaged or Lost Parcels

 

5.1 Damaged Parcels

 

If you receive a damaged product, please contact us via email at service@macselshop.com and provide evidence of the damage (e.g., photos). We will replace the damaged item free of charge, unless otherwise agreed upon.

 

5.2 Lost Parcels

 

If your parcel is lost during transit, we will send a replacement free of charge, unless otherwise agreed upon.

 

6. Exceptions

 

In some cases, we may need to reach a mutual agreement with you to resolve issues related to damaged or lost parcels. We will work with you to find a fair solution.

 

7. Governing Law

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Arizona for ecommerce.

 

8. Changes to Terms and Conditions

 

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

 

9. Contact Us

 

If you have any questions or concerns about these Terms and Conditions, please contact us at service@store.com.

 

By using our website and/or making a purchase, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

 

Thank you for shopping at MACSEL SHOP

 

MACSEL SHOP
March 1st. 2025